At Plak That, we want you to love your print! We want you to know that each piece of wood we use is completely unique… just like the photos you send us to print. Keep this in mind when designing your masterpiece. Each print is custom made to order, so we do not offer reprints, returns, or refunds if the toning or woodgrain of your print isn’t exactly what you had in mind. If you are concerned about the tone of the wood or the natural pattern of the woodgrain affecting the look of your print, you may want to opt for the White Base Layer to minimize the woodgrain and make the colors of your photo appear brighter. Try this out next time you’re using our customizer!
It’s important to upload high quality photos to ensure that you receive a clear, high quality print. After over eight years of printing experience, we have dialed in the perfect printing method in order to obtain the best quality prints on the market. All of our prints are produced by professionals with the same exact printer settings, and we can confidently say that the image you upload is the only changing variable. Blurry, low resolution photos will create blurry prints. We cannot provide free reprints or refunds where the original image was not of sufficient quality.
If your print arrives damaged, please reach out to us at email@example.com and we will reprint your order at no charge. Please include photos of the damaged print.