What is a Plak That Wood Print?
How do I design a custom wood print?
Our super simple and easy to use wood print designer allows you to add your own pictures, words, texts, and backgrounds to any of our wood print styles and sizes. Although it can be done on a phone, we HIGHLY RECOMMEND you email the images to yourself or us Airdrop to design your wood prints on a computer. The bigger the screen the better the experience 🙂
Tips for designing photos on wood:
- When designing, ensure your image is stretched to the edges. If you are worried that its super close just leave us a note in the order notes section and we’ll double check it.
- To ensure your image does not get distorted, stretch your image using the corners of the photo, or the “expand” button located on the right side of the designer screen. We print your photos exactly as you design them, and are not responsible if they are stretched out of proportion.
- We offer sizes for both portrait style and landscape style photos. It is best to design these types of photos in their respected sizes. If we don’t have a portrait size in a particular size, just rotate your image and we’ll make sure it hangs on the wall correctly.
- Make sure words and text are in from the edge to ensure they do not get cut off when printed.
- Use a desktop computer with a keyboard and mouse for the most optimal designing experience.
- Our wood print designer overlays a wood grain texture over your image. Use this to better judge color shifts and variations created by the wood. If you don’t like the color of the overlay then add the White Background option, found along the top bar in the designer!
How do you make custom wood prints?
We have over 25 years of experience in commercial printing using state-of-the-art machines. We source the highest quality FSC certified sustainable wood and use our state-of-the-art process to print your images onto the wood. Each piece of wood is carefully hand selected and examined to ensure quality and consistency in the wood. All the woodworking and printing is done in our small shop in Ocean City, MD by hand. We also do wholesale orders for photographers and re-sellers as well as point of purchase / promotional pieces for anyone who appreciates a nice wooden plak!
How do I mount my plak on the wall?
Plak That Wood Prints have supports on the back for the larger sizes, enabling you to set them on top of existing screws in the wall. Or, just put a couple nails in the wall (level of course) and you’re all set! The smaller 5x7 and 7x7 sizes have a slot in the back which allows the print itself to be “hooked” onto a wall nail or drywall screw for hanging and leveling. Below is a short video demonstrating how to hang a Plak That wood print.
How are you able to print directly on the wood?
We use a brand new process that prints your image directly onto the wood. No transfers necessary, the ink is UV bonded to the wood and can withstand dusting and wiping. The results are amazing!
Do you archive the photos?
We do not keep customer’s photos on file. Your uploaded photos are used solely for the purpose of printing, we are not responsible for storing, transmitting or archiving your photographs. In addition, by creating a design with Plak That you are signing up to receive our fairly infrequent newsletter. It is the best way to keep up to date on sales and promotions. Don’t worry, you can always unsubscribe if you like!
How long is the turnaround time?
We hand build and examine each wood print to ensure quality and consistency. Generally once an order is placed it takes 5 – 7 business days (about a week) in addition to shipping time. Shipping time varies depending on where you are located and the service selected, with the longest shipping times being around 7 days (to California). We have expedited shipping available as well. Standard S&H is 8-10 business days plus shipping, Expedited S&H is 6-8 business days plus shipping.
What is the latest date I can order and receive by Christmas?
2018 Holiday Shipping Terms & Conditions:
During the busiest time of year in December, we do our best to make sure all items are delivered by Christmas but we are not responsible for delays caused by USPS or UPS. We advertise that we will ship items out within the USPS and UPS advertised transit times but make no guarantees that your items will be delivered on the exact day they are supposed to. Because of this, we recommend ordering as soon as possible. For 2018, our last day to place orders with Standard S&H is Dec. 17th. This means that it will leave our shop by Dec. 20th. Our last day to place orders with Expedited S&H is Dec. 19th. This means it will leave our shop by Dec. 21st. Our last day to place orders with Pickup from Store is Dec. 18th. Those orders will be ready by Dec. 23rd, which is our last day to pickup your items. We are closed on December 24th.
My wife’s birthday is in two days! Can I get it by then!?
Two days is tough, especially if you aren’t local (due to shipping times). Email us to see if we can rush process your order or purchase a gift card that ships out immediately (via email) so that your loved one can design their own! Trust us, she should probably be the one choosing the photos . . .
What file formats do you accept?
Our custom app will accept most photo formats, but the best is a high resolution JPEG. Try to use the original photo when possible for the best quality print. If you want to use ones from Facebook or Instagram, download them to your computer first before creating them on our site! If you have questions just email us. If you have a company logo or design that you wanted enlarged and printed, we highly recommend you email us the vector or .pdf file of your logo.
Can I use images off of popular social media websites?
Images pulled from social media sites may not print the best. The reason is because these websites will actually downsize and compress your images when you upload them to photo albums in order to save space on their servers. Downsizing and compressing will degrade the quality of the photos in order to create a smaller image size for storage. Use the original image file you used to upload to social media sites for the best results.
I have images from a Professional Photographer, can you print them?
Yes. Use the original full quality image file from your photographer if possible. Also, ensure you have permission to use these files.
I have images on my smartphone, can you print them?
Yes. Our wood print designer is smartphone enabled so you can design your wood print right on your phone. We highly recommend emailing them to yourself or using Airdrop because its way easier on a computer but smartphones should work too! When emailing or transferring your photos to a desktop computer to be designed later, make sure you are uploading the full size of the image. Do not text images. This will compress and degrade your images making them blurry when enlarged and printed.
What are your shipping options?
We ship using USPS and UPS Ground, depending on the size of the order, where it is going, and cost.
Do you offer volume discounts, wholesale pricing, or affiliate programs?
Yes, yes, and yes. Just email us at email@example.com and we will get you all set up!
For more information, click here.
What payment options do you accept?
We accept all major credit cards as well as Paypal.
What is your return or refund policy?
We at Plak That want you to love your print! We want you to know that each piece of wood we use is completely unique… just like the photos you send us to print. Keep this in mind when designing your masterpiece. Each print is custom made to order, so we can’t offer reprints, returns, or refunds if the toning or woodgrain of your print isn’t exactly what you had in mind. If you are concerned about the tone of the wood or the natural pattern of the woodgrain affecting the look of your print, you may want to opt for the White Base Layer to minimize the woodgrain and make the colors of your photo appear brighter. Try this out next time you’re using our customizer!
It’s important to upload high quality photos to ensure that you receive a clear, high quality print. Our team looks over each photo uploaded, and we’ll do our best to get in touch with you if we foresee any issues with printing. If you’re concerned that the image you uploaded isn’t high resolution, please email us at firstname.lastname@example.org immediately after ordering, and we will work with you to find a solution to make sure that you are happy with your print when it arrives at your door.
Mistakes happen sometimes. No worries! If your print arrives blurry or damaged in any way, please reach out to us at email@example.com and we will happily offer you a reprint or refund. It’s in our best interest for you to want to display your print in your home. If you have any questions or concerns, please contact us, and you’ll quickly hear back from one of our six team members; never a robot or automated message.